πWho am I?
Versatile & resourceful Chemical Engineering graduate with experience using platforms like SQL, R, and Tableau to collect, transform, and organize data to make informed decisions. Able to take initiative, lead collaborative projects, and work seamlessly with colleagues. Published my first book on the astonishing Power of the Mind in 2021.
πBachelor's Degree in βChemical Engineering
A Self-motivated Professional who has 4 years experience in π energy conservation and 3 years experience in the π§water industry. Have successfully conducted 3000+ Field Testing and Analysis of industrial and commercial water treatment systems in ontario, installed 1800+ AI smart thermostats (Nest, ecobee, and Honeywell), and completed 200+ in-home energy audits for ontario residents.
π¬ Core Strengths
An adaptable approach to change, and someone who takes responsibility for their ongoing professional development.
A strong collaborator who always puts the needs of a team first.
A strong sense of business acumen and the understanding that the organization's commercial objectives are crucial to my work.
A good listener and someone who wants to continually learn and improve.
Assessing customer needs via needs analysis framework.
Building project plans in Asana and Microsoft Office.
Familiar with traditional and Agile project management approaches.
Knowledge of project management life cycle.
Possess a Class G Driver's Licence with an accident-free driving record since 2014.
Loading and transforming worksheets via power query.
Sorting and filtering data using SQL queries.
Aggregating and summarizing data with pivot table.
Cleaning, organizing, and Transforming data using R, and creating data visualizations in RStudio.
Creating data visualizations using Tableau.
π Energy Conservation, Field Investigation, Customer Relation
ecobee
π» Technical Support Specialist intern | 07/2021
Supported a wide range of customers - product end users, HVAC professionals, distributors - in resolving technical and non-technical inquiries using tools such as salesforce, Jira, and Zendesk.
Received a 92% customer satisfaction rating for helping customers successfully navigate their thermostat features and resolve product/service complications.
Greenbrain Inc, Ecofitt Corporation & Tommy-T-Stat
π‘ Lead Energy Consultant | 06/2017 - 08/2021
Expanded government-funded programs - Affordability Fund Trust & Enbridge Smart Thermostat - from the pilot stage to a large-scale project, in 4 months, while being the sole consultant in northern Ontario.
Successfully promoted energy efficiency programs to customers and trade allies to the following utility clients: Algoma power, Cornwall Electric, Hydro Ottawa, and other Enbridge clients in Timmins, Mattawa, Kapuskasing, Espanola, Echobay, Wawa, Sault Ste. Marie, Elliot Lake, Cochrane, Powassan, Earlton, Tamiskaming Shores, Corbeil, Sudbury, and York region.
Implemented the Organization's Sales Process, including but not limited to: making outbound calls to new and existing customers to meet assigned energy saving targets, developing and facilitating program presentations to spur project activity and managing time in the field and customer inquiries and concerns by phone, electronically or in person to move projects toward completion.
Chemtech Water Technologies Ltd
π¦ Water Treatment Consultant | 11/2013 - 11/2016
Retained and expanded commercial and industrial client base by: 1) Overseeing a monthly client-base of 200 customers to provide quality water treatment services and sales support. 2) participating in design reviews, new application start-ups, and evaluations. 3) assessing on-site field problems and operating required testing equipment, i.e MegaTron Controllers, to return systems to customer conformance.
Improved water loss diagnostic, accuracy improvement, and net consumption tracking by recording and verifying water meter readings.
Delivered comprehensive solutions and on-site service to promote safe products, maintain clean environments, optimize water and energy use and improve operational efficiencies for customers in the food, healthcare, energy, hospitality and industrial markets in the GTA.
π Education
Laurentian University of Sudbury | Sudbury, ON
π§ͺChemical Engineering | 05/2022
Project Management Course: Implemented a plan to build six treehouses in the City of Greater Sudbury.
Waste Management Design Team: Designed a solution to convert organic waste to bio-fuel.
Humber College
π¨πΎβπ§ Heating, Ventilation, and Air-Conditioning Diploma | 05/2013
Gas technician 2 license (G2, TSSA)
Ozone Depletion Certificate (ODP, Ministry of the Environment)
Oil Burner Technician 3 license (OBT 3)
Certificates
Energy Management Certificate from University of Toronto
Google Data Analytics Certificate Program
Google Project Management Certifcate
π Awards
SAG Conference Award Foundation: leadership recognition.
π Volunteer Work
Kidzone Konnection Coach with Bridge Community Center: Facilitating a safe and fun space for grade 4-5 kids to be positively transformed through Christ.
Professional Dancer at Dancing with Easter Seals Stars: 1) coached and prepared a celebrity dancer, in 4 months, to perform together on stage. 2) helped raise a record $85,665 for children with physical disabilities.